Email channel is now liveRead changelog

The omnichannel inbox
for humans and agents.

FloPro Support brings WhatsApp, Email, and SMS into one calm workspace — woven with AI drafting, automated routing, and seamless operator handoff for the moments that matter.

Start for freeSee how it works
app.flopro.support / inbox
SJ
Sarah JenkinsCUS-8921
Via WhatsAppActive
Today, 11:24 AM
Hi, my tracking number #TRK-9902 shows delivered but it's not on my porch. Can someone look into this?
Agent process: retrieve_order(TRK-9902)
> Status: Delivered at 11:10 AM
> Proof: Image logged (front_door.jpg)
> Action: Draft response & attach proof — wait for human approval.
AI Suggested Draft
Confidence 94%
Hi Sarah, I checked on order #TRK-9902. The courier logged it as delivered to your front door at 11:10 AM, and we have a photo confirmation attached. If you still can't locate it, let me know and I'll file a claim with the carrier immediately.
proof_of_delivery.jpg
Reply to Sarah… (or type "/" for commands)
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Teams keeping customers close on FloPro

Hertz JamaicaCaribbean WholesaleIslandPayKingston LogisticsBluHarbor

A new species of support tool.

Purpose-built for modern teams with AI workflows at its core. FloPro Support sets a new standard for resolving customer friction fast.

Routing engine
if (intent == 'refund')→
execute_agent(refund_bot)
else if (sentiment < 0.2)→
escalate(operator, priority=high)
else→
flo.draft_reply()

Programmable routing

Direct WhatsApp, SMS, and Email into custom logical branches based on intent, value, and sentiment. The agent handles the routine, your operators handle what matters.

WhatsApp · customer asked about replacement
I've initiated the replacement — anything else?
Email · customer confirmed via email reply
One thread · TTF 2m

Omnichannel continuity

A customer who pings on WhatsApp and follows up by email lands in one timeline. Operators see the full picture without bouncing tabs.

Turn noise into knowledge.

Every conversation is analysed in real-time. Trending product issues, billing friction, and feature requests surface before they become systemic.

Explore analytics
Billing inquiries (+14%)
Logistics issue (-5%)

“You plug it in, define the AI's guardrails, and suddenly 60% of our tier-one WhatsApp volume resolves itself. It feels like magic.”

Alex Chen
Head of CX, SuperFast

“Our response time dropped from 4 hours to instantaneous. FloPro is the operational engine we needed.”

Samantha Reyes
VP Operations, Nexus

Built for the future.
Available today.

Connect your WhatsApp number, your support inbox, your SMS sender — and watch three queues become one in minutes.

Get startedContact sales